Information & Guides

Information for Tenants

Here to help you.

We understand that the search for a new rented home is not always the positive and happy experience for Tenants that it should be.

However, at Myddelton & Major we strive to help all prospective Tenants who use our services to find the right home for them and their family as quickly and easily as possible.

We aim to give prospective Tenants all the necessary advice and assistance to make the process as straight-forward and relaxed as possible.

This includes giving clear and proactive advice about the legal and financial aspects of renting as well as detailed knowledge of the practicalities (pros and cons) of individual properties and locations.

Services to Tenants

As a small and dedicated team, we aim to be able to give personal attention to our Tenants throughout the process of securing and moving into a property, and throughout the tenancy.

We endeavour to respond promptly and efficiently to any questions or maintenance issues.

We will visit the property on a regular basis, giving Tenants frequent opportunities to discuss any relevant matters in person.

Reporting Maintenance Issues

For non-urgent maintenance issues, we use PropertyFile which incorporates maintenance workflow into our current management software, Tenants can accurately and efficiently report issues to us through the portal, allowing us to get the right contractor to attend as swiftly as possible.

In the event of an Emergency Issue at a managed property when the office is closed, Tenants are asked to refer to the ‘Emergency Out of Hours Contact’ list.

The appropriate contractors should be contacted directly to attend as necessary.

Services for Landlords

A safe pair of hands to look after your property

Our experienced and dedicated team offer a professional and personal service to all our clients.

We do not view our clients as just one among many, and with our deliberate policy of handling fewer properties, we are able to give more efficient and personal attention to letting and managing your valuable asset. In short, we aim to look after your property as if it were our own.

We believe that the same duty of care shown to our clients should also be extended to our clients’ tenants as well, as it is clear that happy tenants look after properties better, pay their rent promptly and longer tenancies, thereby ensuring that the principal goals of being a landlord are achieved.

We offer three main service options for our clients:

Full Lettings and Management Service

We will advise you on the value and presentation of your property and any regulatory matters requiring attention, undertake full marketing (see below), find you a tenant and carry out stringent referencing of them, arrange the tenancy agreement, inventory and other essential documentation, collect the rent and deposit (which will be protected by the Deposit Protection Service), ensure your property is well-maintained and looked after by carrying out regular inspections and using reputable local contractors for any necessary works, and we will deal with the tenant all the way through the letting of the property to ensure that all matters are dealt with promptly and appropriately.

At the end of the tenancy we will conduct a thorough check out inspection, conclude the return of the deposit to the tenant, and ensure all is ready for the property to be let to new tenants.

Letting Only Service

This service suits landlords who prefer to manage their own properties.

We will provide all the services listed above up to the point of moving the tenant into the property.

Once they are settled in, we will leave it to you to liaise directly with the tenants on all matters from payment of rent to maintenance issues and statutory notices, although we are, of course on, hand to provide advice as needed.

At the end of the tenancy we would carry out the check out process, and restart the marketing.

Letting & Rent Collection Service

In addition to the Letting Only Service we will collect the rent from your tenant throughout the tenancy, providing you with regular statements.

Buying & Selling Residential Property

With many years’ experience between us we always put our clients first, acting in their best interests at all times.

We understand that communication is key and go to great lengths to ensure regular contact with our clients and as smooth a transaction as possible. We are well versed in selling interesting, listed and varied properties and have the skills and expertise to navigate a path through the most complicated of transactions.

Having been established well over a century, we have excellent relationships with local service providers; solicitors, surveyors, financial advisors, planning consultants etc which serves to make what can sometimes be a tricky process, run much more smoothly.

Both our Salisbury and Stockbridge office staff are on hand to help match buyers with the latest properties for sale from first time buys to country houses and everything in between. They have a good working knowledge of all the properties we have for sale as well as the local area, schools, amenities etc.

We offer accompanied viewings and are here to help smooth along the purchasing process through clear, concise communication.

Commercial Agency

Business Space

Whether buying or leasing a premises for your business, or acquiring an investment we recognise that it is an extremely important decision. Myddelton and Major have an award winning, dedicated team of surveyors based at our offices in Salisbury and Andover, who will help you find the right property, the right buyer or the right tenant.

Our team have experience in selling, letting and acquiring business space and investment property of all types and sizes across central southern England. These include developments of small business centres to large scale regional business parks such as the 100 acre Andover Business Park, 165 acre Solstice Park, 175 acre West Wilts Trading Estate and 65 acre Commerce Park, Frome.

Our Business Space team have worked in the south central regions throughout their careers, enabling them to draw on their precise and focussed knowledge of the markets in which they operate and offer insights on values and opportunities to maximise returns on your asset.


Our specialist team of dedicated expert retail surveyors have extensive retail knowledge of this dynamic sector of the property market.

Operating throughout Central Southern England, we act for corporate landlords such as Columbia Threadneedle and Henderson UK as well as High Street retailers including Specsavers and the Cooperative Group, alongside private property companies and individual investors.

We offer a comprehensive service providing advice on the disposal and acquisition of retail space in High Street and out of town locations.


Through our agency activities, we are well placed to advise you on the sale or acquisition of your property investment.

Our team work closely with our clients including property companies, pensions funds and private investors, across retail, office and industrial sectors.

Our commercial team can provide support throughout the lifetime of your property ownership with agency, professional advisory and management consultancy.


Our team advises on a wide range of development sites assisting in the disposal or acquisition of land and facilitating viable developments from our early involvement in the appraisal, concept design and planning phase to the letting or sale of completed units.

Our expertise extends to commercial and residential development land including brownfield town centre sites as well as greenfield sites with planning prospects.

For land owners we negotiate open market sales, planning conditional contracts, options and promotion agreements or overage agreements.

Property Management

Our dedicated team of Chartered Surveyors, based centrally in Salisbury, provide a full range of property management advice and services for commercial clients.

We manage retail properties, multi-let office buildings, industrial and warehouse properties, estates and business parks across the south-central region for around 100 different clients. We cover areas ranging from West London to Cornwall and from the South Coast to the Midlands.

These clients range from private individuals with single properties to national investment funds and institutions such as Legal & General IPIF and Aviva Life & Pensions.

We are able to offer an individually tailored management service, collecting rents, devising, setting up and administering service charges, liaising with tenants over occupational matters and ensuring that the properties are actively managed to enhance value and income stream.

We seek to understand your strategy for property or portfolio under management and both your short and long-term goals to provide a focussed management service.

The key to successful property management is communication between all parties and the fostering of good relations between landlord and tenant is something that we consider paramount. We do this whilst seeking to ensure that both parties adhere to their obligations under the leases.

Lease Advisory Services

We are an RICS regulated firm with over a century of experience in the commercial sector.

This, combined with our regional pedigree and knowledge of the relevant legislation and case law, perfectly positions Myddelton & Major to advise on all aspects of the operation of commercial leases and the rights, liabilities and terms within them.

We will advise on and deal with the larger, scheduled lease events such as Renewals and Rent Reviews and also deal with matters that crop up during the lease term such as Assignments, Underlettings and Alterations. Further to this we will advise and negotiate lease restructure and regear of occupational arrangements to help you take advantage of opportunities that arise from Lease Surrenders and Break Options.

Running through all our services is our goal of always giving strategic, pragmatic and commercially aware advice on the options available to you, making clear the potential outcomes and robustly negotiating your chosen course of action.


With RICS Registered Valuers, we are able to provide valuation advice and report to RICS Red Book standards, to fulfil a variety of requirements – for pensions; internal company purposes; loan security; tax purposes.

We act for private individuals; companies; charities; pension vehicles; lenders.

Please contact one of our team to discuss your requirement.

For Residential Sales, Lettings and Commercial
01722 337 577


01722 337 575

Residential Sales

01722 337 579

Residential Lettings

For Residential
01264 810 400


For Commercial
01264 342 300


For Commercial
01264 342 300


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